Return Policy

PLEASE NOTE: All shipments are sent via USPS from our Mystic, CT location. We want to make sure you receive your loveables ASAP! So, please ensure that your shipping address is correct. You may incur an additional charge if the address listed needs to be changed once order is placed.


FREE SHIPPING ON ALL ORDERS OVER $99. (no coupon code necessary)


GIFT CERTIFICATES/GIFT CARDS/LOYALTY POINTS: Certificates, gift cards and loyalty points are not compatible with our online website (YET!). Please call/text us to place your order if you would like to apply the gift certificate, gift card or loyalty points to your payment: 860.536.7007


RETURN POLICY: Unused, unworn, unopened items with receipt may be exchanged or returned for a full refund within 14 days of delivery. (Exceptions to this policy may apply.)


Final sale items: soap, sale items, seasonal items, consumables, bath accessories, dietary supplements, special orders, herbs, candles, books and all services and online programs.


Shipping & handling for returns is the responsibility of the customer. Items must be postmarked within 14 days of delivery date.


All online orders will be processed within 5 business days.